We at The Pets Mart are diligent in executing and delivering the products ordered by you on our website. By ordering from our website you are bound by the terms and conditions of this shipping policy. If you do not agree, please do not place your order on our website.
In India, The Pets Mart serves to selected cities. Please checkin shopping cart checkout page if we deliver to your pin code. If there is no courier service available in your area, we do apologize for the inconvenience caused.
NOTE: At present, we do not have the option to deliver a single order to multiple
Destinations. You will need to place different orders.
Time to deliver
a) The shipping of the products ordered on the website shall take at least 4 days,
However, the tentative date of delivery of the product will be informed to you once you place your order on the website.
Please Note: The delivery timeframe mentioned herein above is estimated. Actual
Delivery time depends upon availability of the product with the company, address where the product is to be delivered.
Your order would be delivered prior to or later than the mentioned date. The order dispatch time and shipping time varies from product to product.
b) The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time. However, in case of delay you can call us on + 917039105095 or write us to: mailto:Petsmart.firstname.lastname@example.org
c) ImportantNote:In case the office address is provided for delivery, please make sure that the department details, employee number and direct landline numbers are also provided to prevent any last minute hassles and failed delivery.
The company shall not be liable to refund if the product is lost or misplaced while delivery.
Once the order is placed, the user can change/ update the place of delivery with 2 hours of placing the order after which no change in address shall be entertained.
We can cancel the order, at any time, without giving any reason or notice to the you.
Note: Our Shipping policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.